Privacy Note

What is the Purpose of this Privacy Notice? 

HALEYS takes the security of your personal information very seriously and is committed to ensuring that your personal information is protected at all times. 

The purpose of this Privacy Notice is to provide you with a clear explanation of how your personal information is collected and used by us during your interaction with us, as well as your rights in relation to your personal information. 

We, HALEYS, located at: 

Second Floor, Block 55, Sayer Building, Barwa Commercial Avenue, Doha, Qatar PO Box – 40230 

are committed to respecting your privacy and complying with applicable data protection laws.

1. What personal information may we collect about you and how will we use it?

We collect personal information about you directly when you visit our website, www.haleysgroup.com, or when you otherwise communicate with us, for example by phone, email, social media channels, or by post. 

We may also collect information we observe about you, for example, CCTV footage if you visit our premises, or via cookies when you visit our website. For more details about our use of cookies, see our Cookie Policy. 

We may also receive information from other partners, third parties, or service providers contracted to carry out work on our behalf. We may collect certain information: 

• • By law or regulation. 
  • To perform a contract or prior to entering into a contact with you. 
  • For our legitimate business interests where these do not override your rights or interests, and where appropriate, with your consent. 

The following sections explain the personal information we may collect and the different ways we may use it. 

Marketing and Client Relationship Purposes: We use our legitimate business interests in processing your personal details to maintain and enhance existing and ongoing client relationships. This may include approaching you for real-time feedback on our services, research, and surveys on our current offering. Unless you have provided your indication to accept and receive marketing materials from us, we will not send out electronic-based marketing to you. Our marketing system allows you to configure your preferences and opt-out of receiving marketing materials at any time. 

Personal Details for Specific Business Activities: When you engage with various services provided through HALEYS, you may be required to supply further personal information about you in line with the requirements of that service or regulatory provisions under which we operate. 

Visitors to HALEYS: When you visit our premises, we may collect only basic personal information about you (as set out above in this Privacy Notice) and only for the purposes of maintaining site security and safety. You may be asked to sign-in and sign-out when you visit our premises, and you may be provided with a visitor’s pass to wear during your visit. Where Closed Circuit Television (CCTV) is operated at any of our premises, this is used for site security purposes. 

2. Why does HALEYS collect personal information?

HALEYS needs to know basic personal information about you in order to respond to requests you make to us (such as through our websites and social media platforms) and to provide you with information relating to our services (such as newsletters, industry updates, information about our products and services, event invitations, surveys, market research, etc.) which either you have consented to receive (by indicating in the appropriate tick box) or which relate to HALEYS products or services which we believe may be of interest to you and/or you currently receive under our legitimate interest to conduct business. 

Data collected via your interaction with us through telephone, email, and digital media platforms can be used for lead generation, relationship management, and handling general inquiries of services/products. In addition, we use cookies to improve our website and how we do business. These types of cookies are used to inform us about user preferences, monitor website navigation, and optimize our marketing strategies. 

We will not use your personal information for any other purpose not outlined in this Privacy Notice. 

3. How is your personal information protected?

HALEYS will hold your personal information securely using appropriate technical and organizational measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we do not disclose your personal information to anyone outside our organization, or to any person or entity outside Qatar and/or the relevant legal jurisdictions, except and to the extent both are: (i) necessary for the purposes stated in this Privacy Notice; and (ii) where it has first satisfied itself that appropriate safeguards are in place to ensure such information will continue to be held and used in accordance with this notice. 

We use service providers to operate our websites, such as website hosting and enquiry functionality. Some of these service providers will process your personal information as part of the services they provide to HALEYS. We will ensure that those service providers also comply with this Privacy Notice. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. 

4. How long does HALEYS keep personal information?

Your personal information will be kept by HALEYS for no longer than reasonably necessary for the purposes set out in this Privacy Notice, unless required to be kept longer by law. This retention period will be determined by the nature of your interaction with HALEYS and your request for ongoing provision of services through our business. You can at any time indicate your wish for us not to process your data through your options in a Preference Centre, a link on marketing communications, or directly to our Data Protection Officer (“DPO”) at dataprotection@haleysgroup.com. 

5. What are your legal rights?

You have a number of legal rights surrounding your personal information, including: 

• • The right to access and copy your personal information, via submitting a Data Subject Access Request (“DSAR”). 
  • The right to obtain correction of any inaccurate or incomplete personal information. 
  • The right to have your personal information deleted. 
  • The right to restrict or object to HALEYS’ processing of your personal information. 
  • The right to request a transfer of your personal data. 
  • The right to withdraw your consent to our processing at any time. 

6. Data Collected Through Social Media Channels

HALEYS values your interaction with us through social media platforms such as LinkedIn, Facebook, Instagram, Twitter, WhatsApp, YouTube, and others (“Social Media Channels”). We want to provide transparency on how we handle data collected through these channels. 

7. How do you lodge a complaint?

If you have a complaint regarding how your personal information has been handled by HALEYS, please visit the relevant section on our Contact Us page on the HALEYS Website. You can lodge a complaint by filling and submitting the webform titled “Complaints and Appeals.” You also have a legal right to lodge a complaint with a supervisory authority. 

8. Does HALEYS update the Privacy Notice?

We may change the content of this Privacy Notice from time to time without noticing you. You should check this Privacy Notice occasionally to ensure that you are aware of the most recent version.

This Privacy Notice was last updated February 2024.